Prescriptions
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are :
- Using your NHS account (through the NHS website or in the NHS App)
- Using the GP Online system (Systmonline) https://systmonline.tpp-uk.com
- Using Online Consultation service and select admin request Accurx
Please note: repeat prescriptions can be ordered up to 10 days, before the due date. It is important to order early, to ensure you continue to have an ongoing supply.
Other ways to order your repeat prescription are:
- In person – please place your request slip in the letterbox outside, or in the repeat prescription box located in the waiting room
- By Post
- Via the Pharmacy – (Housebound patients only)
Please give us 48 hours notice.
If you are unable to order your repeat prescription directly from your GP practice by any of the ways described above, please contact us.
The Surgery has now signed up to the Electronic Prescription Service. This allows the Practice to send prescriptions electronically to your chosen Pharmacy. If you would like further information about this service, please contact the Surgery or your local pharmacy. If you take regular medication and your treatment is stable you may be eligible for repeat dispensing. For more information ask the doctor or nurse.
You can nominate your pharmacy by using the NHS app or alternatively contact the surgery and speak to a member of staff.
Medication Review
If you have a repeat prescription, a medication review will be done, regularly by a GP or Pharmacist. This is important to assess that the medications you are taking, still appropriate and effective.
Queries about your medication
If you have any queries regarding your medication, you can contact the Surgery (after 11am), and select the ‘Medication Queries’ option on the telephone.
We now have a team of in-house Pharmacists, (Deepa, Helaina & Poonam) who work with the Surgery on Monday, Wednesday, Thursday and Friday. You can request a telephone consultation with a Pharmacist, for any medication related query.
Alternatively, you can contact you local Community Pharmacist for advice.
Pharmacy services
Community pharmacists can help with a range of minor ailments, which are medical conditions that can usually be self-diagnosed and treated with over-the-counter medications:
- Respiratory conditions: Colds, flu, coughs, congestion, hay fever, and excess mucus
- Eye conditions: Conjunctivitis, dry, runny, or sore eyes
- Digestive issues: Constipation, heartburn, indigestion, haemorrhoids, and vomiting
- Skin conditions: Acne, athletes foot, dermatitis, rashes, warts, and verrucas
- Mouth and throat conditions: Cold sore, ulcers, and sore throat
- Other conditions: Bites and stings, ear wax, general muscular pain, sprains, and strains
Additionally, the PharmacyFirst service now supports GP Practices, by assessing and treating patients for 7 common conditions.