ACTION PLAN- 2015.docx
PPG DES Reporting Template 14-15.docx
The Medical Centre has taken part in the Patient Participation Scheme for 2014/2015. This has involved collating and analysing patient feedback from a variety of sources, in conjunction with the Patient Participation Group (Friends of Desford Surgery). As a result, three priority areas were identified to make improvements. The Practice have worked on these, over the last few months, and results were also evaluated. The Reporting Template above, describes the PPG, and the 3 areas of improvement identified. Our Practice action plan also highlights additional areas which we will be working on.